Went through the second lane drive through this evening an hour before closing, there was only one car ahead of me and 2 in the other lane, the teller was VERY rude didn't say a word to me, made me wait 5 minutes just sitting there to tend to the 2 people who came in AFTER me, she didn't say "hey how are you" or asked how she could help, I had to hit the call teller button to let her know I needed a check cashed then deposited all she said was "okay" when she was finished she gave me the deposit receipt and couldn't even say "have a nice day" or anything, but yet she talked to the people in the first lane no problem, I realize she was probably ready to go home but she still has to talk to the people coming!
If I was to place a 0 as a star it will be the best way to review this bank. It has the worst customer service ever!!
What bank ever! Took the 4 months to get us our money on a return we had to file all sorts of reports against them with Federal reserve before they gave it back.
Capital Bank is a US Bank based in China Grove, North Carolina. Capital Bank is located at 200 N Main St, China Grove, NC 28023, USA.
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